Integrations: shop, ERP, marketplaces
Talkward reads orders from your shop or ERP, read-only, and replies in every channel with the matching order. Here are all the integrations that exist today.
One inbox, every source, every channel.
On the left the systems that hold your orders. On the right the channels your customers write in. In between Talkward with AI agent, customer record and handover to your team.
All integrations
Every tile leads to a page with connection, customer record, setup, comparison and price.
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JTL-WawiERPOrder lookup, invoice copies and customer record straight from the Wawi via the connector. No open port, read-only.
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BillbeeERPOrders, customer record and invoices from Billbee with your API access. Nothing to install.
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WooCommerceShop system“Talkward for WooCommerce” plugin: order status for the AI and customer record, connected with one click, even behind Cloudflare.
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Shopware 6Shop systemOrders, customer record and invoices from Shopware 6 via an integration with read rights.
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MagentoShop systemMagento und Adobe Commerce: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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GambioShop systemGambio: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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PrestaShopShop systemPrestaShop: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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WixShop systemWix Stores: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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OXID eShopShop systemOXID eShop: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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JimdoShop systemJimdo: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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IONOSShop systemIONOS eCommerce (MyWebsite): live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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SquarespaceShop systemSquarespace Commerce: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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BigCommerceShop systemBigCommerce: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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EcwidShop systemEcwid by Lightspeed: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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LightspeedShop systemLightspeed eCom: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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OdooERPOdoo eCommerce und ERP: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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AfterbuyERPAfterbuy: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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weclappERPweclapp: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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DreamRobotERPDreamRobot: live chat, email, WhatsApp and Instagram in the inbox, order data via Zapier, Make or n8n.
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Live-ChatChannelChat widget in any store: one line of script, AI from the knowledge base, handover to the team.
- E-MailChannelYour support mailbox via IMAP in the inbox: threading, history, AI replies, undo.
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WhatsAppChannelWhatsApp in the team inbox, with your own business account and your own number.
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InstagramChannelInstagram DMs and story replies in the inbox, with your business account.
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Facebook MessengerChannelMessenger messages of your Facebook page in the inbox, with your account.
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AnrufeChannelCustomers call straight from the chat window, no phone number. Your team picks up in the inbox.
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VideoanrufeChannelThe customer shows the product to the camera, your team sees at once what is going on. Voice calls included.
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SendungsverfolgungFeature“Where is my parcel?” answered by the AI with status, carrier and tracking link from your source.
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SendcloudFeatureParcel status from Sendcloud in the customer record; the AI answers “Where is my parcel?” with the current status.
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ShipcloudFeatureShipment status from Shipcloud in the customer record; the AI answers “Where is my parcel?” for every carrier.
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LiveTranslateFeatureCustomers write in their language, your team reads and replies in yours. Both directions.
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CalendlyFeatureBooking link with one click from the conversation, pre-filled. Bookings and cancellations in the conversation and the record.
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BildschirmansichtFeatureSee live which store page the customer is stuck on, once they allow it in the chat. Inputs masked, nothing stored.
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LiederFeatureYour store sings: funny songs for orders, shipping or radio silence, by automation and without customer data.
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Kritische AlarmeFeatureLoud alerts on the phone, even at night. Passed on to the next person until someone takes over. €5 per alert group.
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SalesforceFeatureContact, account, opportunities and cases next to the conversation. Create leads and cases in one click.
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ZapierFeatureHandovers in Slack, complaints in Sheets, orders as WhatsApp: over 7,000 apps, no code.
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n8nFeatureTalkward as a node in your own n8n. Triggers, actions and a tool for AI agents.
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APIFeatureConnect your own systems: read conversations, send messages, set fields, webhooks. Documented, your own keys.
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ClaudeFeatureBrief Claude Code from an automation: fix bugs, research, prepare quotes. The result comes back.
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ChatGPTFeatureChatGPT as a block: extract inquiries, rate mood, drafts in your brand voice. With your OpenAI key.
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MCP-ServerFeatureClaude, ChatGPT and your own agents read and work your inbox, with their own key per agent.
Your system is missing?
Tell us what you work with. The chat widget, email, WhatsApp, Instagram and Facebook work regardless of shop system; the AI answers from your knowledge base and hands order questions to your team until the integration is ready.
Questions about integrations
Question not listed? Write to us at hey@talkward.app.
My system is not listed. Can I still use Talkward?
Yes. Inbox, channels, AI agent from the knowledge base, LiveTranslate and team features do not need a shop integration. The AI then hands order questions to your team. Tell us via the form which system you need.
Does Talkward write anything into my shop system?
No. All integrations only read: orders, customers, parcels and existing invoices. Talkward creates nothing and changes nothing; the WooCommerce plugin only sends data to Talkward.
How does the AI verify that the customer may get details?
It asks for order number plus email address or postcode and matches that with the order. If it does not match, there is no information.
Can one brand have two sources?
A brand has one main source. With JTL-Wawi, Shopware can act as a second source for brand-new orders. Several brands with their own source each are no problem.
What do the integrations cost?
WooCommerce, Billbee and Shopware cost nothing extra from Professional. JTL-Wawi costs €39 per month from Basic. All prices are provisional and net.
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